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July 10, 2012 by

Getting More Out Of Any Chamber Of Commerce Membership

An Online Marketing Strategy To Leverage Your Local Chamber Of Commerce Membership

In the upcoming weeks I will post more about how any small business or medium-sized business owner or executive can boost his or her online presence through the business’ chamber of commerce membership.  Obviously, most of the benefits from any chamber membership comes from the “real world” participation:  weekly or monthly breakfasts, attending ribbon cuttings, going to quarterly or annual luncheons, and any opportunities to meet new people coming into the area through chamber events.  The ability to gain online marketing benefit, however, is not often as obvious.  In a moment you will learn one of the many strategies you can employ to get more online exposure through your chamber of commerce membership.

This blog entry helps three parties to benefit:

  • The prospective customer or client benefits because he or she is able to find products or services in the local market which have the possibility of meeting some sort of minimum standards
  • The business owner or executive wins because he or she feels that the membership paid to the local chamber of commerce is providing extra benefit above and beyond what was promised initially; and the business has the potential to grow through acquiring new customers or clients who never heard of the business previously nor were referred in any manner
  • The local chamber of commerce wins because its website gets more exposure and, therefore, can help the chamber gain more credibility and (passively) the possibility of attracting new members

First, you will want to know why your receiving calls about “SEO” services are so prevalent.  The underlying assumption is that by ranking at the top of search engines for a phrase which have some degree of consistent demand (number of searches each month) you will receive a good degree of pre-qualified prospects to a web PROPERTY.  Please note that this does not necessarily mean that the property must be your website.  It could be an online video on your YouTube channel, a press release, a local newspaper article about your business or a page on your website other than your home page.  Also note that ranking first does NOT mean an automatic number of new customers or clients.  This is because many elements have to be in place for someone to call or e-mail you out of the blue.  Such elements include price, guarantees, reviews, your promises, ease of finding contact information and several other factors.

Next, you have to know that the search engines want to give its users the very best possible results.  This is because each major search engine is part of of, or entirely, a publicly-traded company… and they need to meet analysts’ quarterly earnings expectations!  Therefore they want you to use that one site for ALL of your “who, what, when, where, why, how” questions.  This is because they know that out of every 100 queries made through their engine a certain number of people will click one of the paid ads where the search engine earns revenue from the advertisers.  Therefore, the more queries made through that particular engine equals more revenue for the parent company!  It is a “market share” game for the search engines, and therefore each engine always seeks out the best ways to return quality results so that you stay loyal to it and not “defect” to another search engine.

Remember that in any local market, the chamber of commerce’s website tends to be “authoritative” to these search engines.  One of the reasons why is that you cannot “spam” the chamber website very easily, if at all.  If a web property which you control appears on the chamber website then it likely had to go through some sort of human approval process (assuming a degree of human control) before it can be read by the search engine robots/spiders.  This type of control process lends itself to making each link on the chamber website more “trustworthy” than most other links in your local market, and you can begin to use this your advantage.

Finally, let’s cover a trend at the time of this blog post in the world of search engines. Many people now have easy access to “spammy” links in large volume.  What you want is to never have anything deemed spammy touching your website.  Ideally, the only links you want actually pointing to your website are located on web properties which the search engines respect.  These could include helpful videos on video-sharing sites, links to your site on press releases, local newspaper websites pointing to your home page, local directory websites, endorsements from happy customers on their social media properties, and similar types of links.  One of these types of quality links is a link from the local chamber of commerce’s website to your website.

Remember earlier that you read about ranking web PROPERTIES, not just your website’s home page.  Here is where your chamber of commerce membership begins to pay off in terms of helping you in the search engines.  Let’s take a look at an example for this website on the McKinneyChamber.com website, although it applies to anyone who has a membership in most chambers of commerce around the U.S.:

Internet Marketing Services McKinney Tes

Internet Marketing Services On The McKinney Texas Chamber Of Commerce Website

Note the website link (URL) which is http://www.mckinneychamber.com/Internet-Marketing-Services/MORETHANSEOCOM

Now take a look at the query in Google for “online marketing services McKinney TX”

McKinney Texas online marketing services

Chamber of commerce sub-folder (directory) appearing in the search engines

You can see that the sub-folder (directory) for “internet marketing services” on the McKinneyChamber.com website is ranking # 2 for this query.  The first three listings are paid ads, and the Chamber’s website is the second in the “organic” results.  Odds are that the Chamber has not spent a lot of time or money (if any!) promoting this specific sub-folder (directory), yet it still ranks near the top of the results.  This is just one of many examples of where a chamber of commerce’s website has authority in the search engines.

Even though my website’s listing is not directly showing in the results, the directory listing category page on the chamber website where my listing appears is ranking well.  This is fine to me as it gives authority to this website as well as anyone’s business who meets the Chamber’s minimum standards for appearing on that page.

In order for your business to gain more exposure, you can further boost your chamber page listing in the search engines with quality links.  For example, if you write a press release and are permitted to use up to three links then consider a strategy like this:

  • a link to your website’s home page (or another page on your site which best serves the interests of the press release’s readers)
  • one of your social media properties (Facebook, YouTube, Twitter, etc.)
  • the specific listing for your business on the chamber website

Please refrain from buying “spammy” links and sending them to your local chamber’s website as that will not benefit you in the long run (and maybe not even in the near term either!); and buying those links won’t help your fellow chamber members either as there likely will be no search engine reward for doing so.  Instead, whenever you have an opportunity to promote your page on the chamber website then do so.  Roughly 5-10% of your link building efforts can go to your business’ chamber website listing.  You can dedicate the other 90-95% to building quality links to your home page, “inner pages” on your website, articles, local directory listings, social media properties, videos and other helpful content you have produced for prospective customers and clients to find you.

I hope that this strategy begins to help you change how you look at your membership in any chamber of commerce around the country.  There are many more ways to leverage your membership in order to gain new customers or clients online.  If you cannot wait until the next blog post to discover these methods then you are welcome to contact me for more information; and we can discuss your strengths to increase the chances that your chamber membership will produce more customers through strategic online marketing.

Filed Under: chamber of commerce, internet marketing, local marketing, search engine marketing, SEO, Tips Tagged With: , , , ,
September 23, 2011 by

How A Good Search Engine Marketing Service In Dallas Will Help You

What A Search Engine Marketing Service In Dallas Should Explain To You

Many local Dallas area business owners complain that they get calls, direct mail postcards, and other solicitations from people “promising to rank them number 1 on the search engines.”  These owners often complain that they don’t believe any of what is said, and they stick with (what they believe is) “tried and true” marketing in local Dallas area magazines, chamber of commerce meetings, and TV spots.  Sadly, these owners are mistaken because the internet marketing solicitations they receive are not “apples to apples” and, therefore, the owners get denied good, quick education on what the search engines can do for them.  Here is a quick list of what a good search engine marketing service in Dallas can provide.

First, you want to make sure that a good Dallas search engine marketing firm explains to you the difference between search engine optimization (SEO) and search engine marketing (SEM)!  Knowing the definitions of what you are being sold is the first step!

SEO refers to getting your website’s pages (not just your home page) to rank well in the search engines for keyword phrases which have actual quantified demand.  This latter part will be discussed in a moment.  SEM refers to getting your company’s name and/or message on the first page of the search engines for the same phrases, but this also includes getting your other web properties (e.g. business directory listings, YouTube channel or specific videos) to rank well in addition to getting listed on the Maps/Places listings.  SEM also includes the pay-per-click (PPC) placement for the same phrases.

The “takeaway” is that Search Engine Optimization is a sub-set of Search Engine Marketing, and many Dallas small business owners have not yet been properly educated on this difference.  No matter which Dallas online marketing firm or consultant you choose, please be sure to understand this difference!  Make sure that you are getting a good amount of value for your marketing budget.

Next, a good Dallas SEM service will help you with thorough keyword research.  This means getting you ranked for phrases which people actually type into the search engines with some sort of decent monthly volume (i.e. “Demand”).  From there, the firm should provide you with at least some form of figures on the competition against that demand (i.e. “Supply”).  This will help you to choose the specific phrases for which to optimize and create content; and you can further refine which phrases on which you will spend time and money to be indicative of a likely customer who will buy, join your e-mail newsletter, walk into your store, etc.

For example, if you are a plumber then you would love to rank # 1 in the search engines for “Dallas plumber”.  That phrase, however, might be too competitive for you to rank well based on your current content, number of people linking to you, and your budget.  Instead, you may wish to pursue ranking well for a phrase which still has some demand such as “24 hour plumber Dallas”.  If you rank well for that phrase, chances are that you are going to get some late night calls to fix the problem right away!

A good search engine marketing service in Dallas also will provide you with options so that you get a customized strategy.  For example, you may be sitting on some really helpful “how to” or “tips” videos you recorded last year but they are still applicable to the end viewer.  Your SEM firm can help you optimize your videos, your video channel, and the descriptions of your videos when you decide to upload them to a video-sharing site.  The SEM service can then help you optimize the video content for specific cities and towns and turn them into titles such as “Dallas Plumber Shows You How To Shut Off The Water In An Emergency.”

The next element of a helpful search engine marketing service in Dallas is to explain the benefits on-page and off-page optimization.  The “off page” component is the creation of helpful, quality content which is used to drive traffic to a web property you control (e.g. your home page, Facebook page, YouTube channel) to encourage the website visitor to take your desired “call to action” step.  You should be advised on how to change that destination page(s) including adding the keywords to the various “tags” on that destination page.  This is known as “on page SEO”.

Another trait of a helpful SEM firm is one which will help you understand that a website’s aesthetics (appearance) is NOT the “end all” when it comes to web marketing.  The appearance primarily affects what is known as “conversion rate”, and it is possible that a very pretty, fancy website actually could HURT your intended call to action.  This is because your DFW audience may expect content on a consistent basis.  If you invest most of your money on the website’s appearance, yet leave little for content generation then you may alienate your audience.

The “takeaway” is that you must get into the heads of your primary audiences, whether they are current customers or prospective customers.  Your SEM firm should explain ways in which you can better identify these elements if you are not yet familiar with them.

Should you decide to pursue online paid advertising, of which pay per click is only one method, then the Dallas SEM firm should explain your options.  For example, if you want to appeal to people in Frisco then you might consider a few things which a traditional SEO firm wouldn’t explain to you:

  • You have the ability on Google’s search network (ads which appear on Google.com) to restrict your ads to certain zip codes and a geographic radius around them
  • You can modify your ad to have the keyword in the ad
    • From there, you must send the “click traffic” to an optimized page for the same keyword.  If not, you risk incurring a form of “surcharge”
  • Google has a “display” or “content” network on which you can place your ads on websites OTHER than the Google.com search results
    • These can be targeted for specific keywords such as “Frisco TX” or specific websites which accept Google ads
  • You could skip the search engines entirely and pay for ads on sites which rank well in the search engines for the city-specific phrase
    • For example, you could buy ads on Frisco-online.com if you specifically want to target Frisco
  • You might be able to pay for certain advertising in your Google Places listing
  • You could pay for advertising on the Yahoo and Bing search engines, although their rules are slightly different than Google’s
  • You could pay for advertising on the lesser-used search engines, but the quality of traffic might be better.  This is a case-by-case basis

Finally, a good search engine marketing firm in Dallas will help you track results.  Whether it is something as basic of based on the improvement in your rankings all the way to advanced split-testing for landing pages, make sure that you get at least some form of measurable results.  In addition, do whatever you can to make sure that the SEM firm accounts for mobile phone usage in addition to desktop and laptop users.

I hope that all of these elements help you better choose a professional search engine marketing service in Dallas.  If you have any questions, or need clarification on anything presented, then you are welcome to contact me.  Thank you.

 

 

Filed Under: internet marketing, online marketing, search engine marketing, SEO Tagged With: , , , , ,
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